Recently in Career Toolbox Category

Where are Jobs Today?

It would be wonderful to think that green jobs will lead us out of this "jobless recovery", but that doesn't seem to be a clear leading indicator.  But jobs are found in very distinct sections.  From my research in February 2010, I'm seeing job listings and increases in the following areas:
  • IT Information Technology
  • Healthcare
  • Accounting
  • Energy Efficiency
  • Government jobs - largely in unemployment services

ExecuNet Exclusive: Hiring By Executive Search Firms Makes Big Gain

After a tumultuous 2009, executive search firms entered 2010 with renewed confidence in the executive hiring market, and they're planning to bolster their own consulting and research teams to meet anticipated demand for executive talent. ExecuNet's January Search Firm Hiring Index survey revealed that 33 percent of 214 responding executive search firms plan to hire additional professional staff over the next three months, a gain of 12 points from the number tallied in December.  Source: ExecuNet

It Pays To be Technical!

... and Resilient!  Multitalented.  People skills.  And computer-savvy!

McGraw-Hill Connect for Higher Education

More than 1.2 million students and professors nationwide are now using McGraw-Hill Connect - an advanced all-digital teaching and learning exchange for higher education.
Customize Instruction, And Engage Online

Since the online platform was introduced last fall, colleges and universities across the country have embraced this 21st century learning tool, which enables professors to easily customize instruction and allows students to master content and succeed in courses.

With Connect, students are now engaged with course content outside the classroom - from wherever they are and from whichever device they use to access the Internet. In fact, a recent survey of Connect users shows that more than 90 percent of students access Connect frequently at home or in their dorm rooms, helping them remain engaged with class content throughout the day, week and semester.

With this increased access to course content, nearly 3/4ths of the students using Connect feel better prepared for exams and assignments, according to a McGraw-Hill research study.

"Connect is an extremely effective and powerful tool for 21st century teaching and learning," said Ed Stanford, president, McGraw-Hill Higher Education. "We're very pleased that Connect is yielding excellent results in college classrooms across the country, enhancing faculty productivity and driving greater student achievement."

Instructors and students cite key benefits of Connect:

  • quality of content,
  • ease of use,
  • integration with text,
  • the ability to reinforce classroom material 24-7

Of the professors surveyed by McGraw-Hill, 80 percent stated that they are using Connect to improve student learning and retention.  

Surveyed students said that Connect helps

  • reinforce classroom concepts through practice tests and quizzes,
  • prepare them for success on assignments and exams,
  • master course content.

"Connect is a great product, and now I cannot imagine teaching my class without it. My students like the feedback and the practice they get from doing the homework," said Jerri Buiting, Professor of Marketing at Baker College in Flint, Mich. "Connect really helps keep my students engaged."

26 academic disciplines

Connect currently covers 26 academic disciplines and about 15 more will be added this year. To view more information about Connect, visit www.mcgrawhillconnect.com.

About McGraw-Hill Higher Education:

McGraw-Hill Higher Education, a unit of McGraw-Hill Education, is a provider of teaching and learning solutions for 21st century post-secondary and higher education markets worldwide. Through a comprehensive range of traditional and digital education content and tools, McGraw-Hill Higher Education empowers educators and prepares professionals and students of all ages to connect, learn and succeed in the global economy. McGraw-Hill Education, a division of The McGraw-Hill Companies (NYSE:MHP) , has offices in 33 countries and publishes in more than 65 languages. Additional information is available at http://www.mheducation.com/.

Source: McGraw-Hill Higher Education; McGraw-Hill Connect

New Business Models Bring Career Changes

Change is just opportunity... vanguard companies change with the times and those times are changing the way business is being done. New strategies market to different markets. People are working differently.

People have two business missions: do your job well and save the world at the same time.

30% of IBM employees don't work in their offices anymore. What happens to your work community in this workforce?

Every change we make requires a lot of other adjustments. Collaboration. Networks. Become connected. Get to know what people know, what they care about, what their skills are.

Careers constantly change, we know that and deal with it.

But the speed of technological development is escalating and the things of science fiction are being implemented at increasing rates.

Take Holography, for instance.

Almost 30 years ago my son experimented with simple holography in his science high school. 
Today holography is going "touchy" with "touchable holography" that responds to hand movements...and even making sensory impressions!



But holography won't probably affect every job...or maybe not even YOUR job.  But unlimited computing power WILL.

Greg Satell of Digital Tonto shared a blog about "3 trends that will Shape the digital World over the Next Decade"... and these trends will have a major impact on every job.

1. Virtually free and unlimited bandwidth and storage ...

2. Quantum Computing ...

3. Exploiting synergies between technologies and appliances...

The speeding up and power of computers and a very broad range of devices will affect how we work, with whom we work, and what we try to accomplish.

TRENDS

Each "age" must prepare for, and cope with different trends.  The gap is no longer a "generation gap" but a tribe of same-age technologists.  You have the Boomers, Gen X, Gen Y, ... and a constantly flowing series of groups that take on similar work habits, similar languages and similar values based on the kind of education and play they shared.  These "decade" tribes or "decatribes" are becoming more pronounced.  They cluster in time like people used to cluster geographically, and in industry sectors. 

Decatribes are the trend.  They create their own trends.

And in the midst of this culture-creating frenzy, it is important to keep your feet on the ground -- and yes, barefoot is a good idea for an occasional reality check -- but the real grounding that will continue to be needed is in the balance of "soft skills" and "hard skills".   The balance of relationships and technical skills. 

The escalating population will make people skills and empathy and "good will" more important than ever.  Maybe we will see movie-production scale budgets applied to peace keeping projects.  And maybe we will see holograms and sensors applied to keeping children safe, adults creative...and seniors out of trouble :-)


Tools of Your Trade

The human is a capable critter...but we use tools to make things happen.

Eyeglasses.  Computers. Vehicles. Laws. Measuring devices.  Certifications.

We use many kinds of tools to accomplish our work, our family life and living together in communities.

What tools are involved in your career?

You can make a mindmap, a list, or a pictogram...but it is important that you know what tools you can use productively ... and what tools you are not qualified to use.  Those skills largely control which job you are qualified to do.  And not do.

The CEO of a company doesn't even know how to work the tools of the cashier.  And the cashier doesn't know what tools the CEO uses, or how to use them.   Each career -- both level and specialty...and industry... has its own "tools of the trade".

What tools are your good at using to your advantage (and your employer's advantage)?  Rules?  Systems?  Software?  Vehicles?  Repair tools?  Diagnostic tools?

Make a list of the tools you are competent at.
Make a list of the new tools expected by employers for new hires.
Make a list of the tools required for the next job you aspire to.

These lists will help you identify the training, purchases, and certifications you need to focus on in your career plan.

And don't leave out the rules and regulations that shape your industry and job.  Some of the most powerful tools of our civilization are laws.  They stabalize, shape and birth the jobs available in commerce, manufacturing, infrastructure and yes, government.

Master the tools of your trade.  Then you can apply them to productivity... and your unique vision and goals!  

 

Top Metrics for Your Industry and Your Career

Metrics are simply, things that can be tracked or measured.

Some common metrics that are valued by various people or industries include:

Profit -  there's gross profit and net profit, and in-kind profit
ROI - Return on Investment
Zero Waste -  Turning every resource into value rather than "waste".

There are methods that measure and track key metrics such as Six Sigma and Energy Management and Google Analytics.

But what are the key metrics for YOUR industry?  And for YOUR career?

A publishing industry metric might be eyeballs or it might be members.  One matters a lot, the other not so much.

An energy company metric might be abundance of feedstock, or infrastructure for distribution.

Your career metrics might be interesting projects, or number of new jobs being created, or level of education required.

Identifying the metrics that matter most can be very valuable in your career development.  If you focus on satisfaction, you might miss opportunities for challenge.  If you focus on local jobs, you might miss the opportunity for advancement in a nearby state.  What you focus on matters.  Focus = metrics.

Metrics that matter are another thing.

In the building industry,  estimated at $4.5 trillion dollars and some estimates identify the waste in the industry at over 50%. Waste is defined as non-value added effort.

You can track and measure hundreds of metrics, such as how long it takes you to get to work, or how many people  you work with, or how many people understand what you do.  But most of those don't matter much.  What matters is the level of satisfaction you get from your work.  Whether people WANT  what you deliver.  How many people or companies want your services or products.  etc. etc. etc.

Knowing your goal comes first.  Then reverse engineer how to reach that goal.  What will get you there best?  And best can be defined with a variety of metrics.... fastest, cheapest, with most expertise, with quality, with good teammates...

But knowing what matters is like knowing what ingredients go into a specific recipe.  The outcome depends on the ingredients, the process, and the quality of the ingredients.  So do your career metrics.

Satisfaction
A survey on Salary.com in January, 2009 showed that Career Development was responded to (by over 1300 participants) as being more important (over 95% of all respondents) than pay linked to performance, to their "engagement" or job satisfaction.

Here's one resource to help you identify your career metrics:  HR Toolbox

70% of Leaders are Underperforming:
Where Should HR Invest?

To date only 29% of leaders have exceeded 2009 performance expectations. While most HR organizations are trying to identify key competencies for improving individual performance, the best companies are focusing on the organizational barriers preventing already capable leaders from being successful. Download the research report

Your career metrics will benefit from understanding some research...but you also have your experience, your contacts, and your collective direction to draw upon for top values that get results.  Not just any results.  The results you want to see in your career.

Reverse engineering a career ladder, as it's called today, is much like planning a trip.  You know the destination, and you then find a map that is relatively reliable, and you plot the pathways, the turns, the fuel stops, etc. that you will need to take.  But don't forget to pay attention to your base assumptions such as which vehicle you will be taking...who will be going with you...and the costs.


Those same principles can be applied to identifying the top metrics in your career plan.

The pathway could be education, on the job training, mentoring, and the industry you choose to work in.

The vehicle could be your skills at negotiating or design or money management, etc.

The people you travel with could be people you studied with during your degree or certification program, the people you work with, and key custoers.

And don't forget the traffic laws you will have to observe -- those are compliance regulations and tax laws and trade association guidelines, as well as corporate ethics rules, and your spouse's mandates! :-)

Metrics matter.  But not all metrics are of equal weight in your results!  Weigh them and compare them for impact.  Not just short term impact, but for the life and scope of your career...and beyond.  

Metrics matter in quality. In longevity. In family and community sustainability. And in your feeling of accomplishment and satisfaction.

Field Trips in Your Industry

Are you one of the many people interested in a green job who has never taken an in-depth tour of a green building?

That's not an uncommon circumstance.

Field trips aren't easy to come by, but they are important to your career development.  They not only provide you with practical insights, but they help you develop relationships with people and companies and agencies that are leading your industry.  "It's all in who you know", they say.

Field trips provide you with quality in face to face relationships -- not only with the tour guide, but with the fellow members of your exploration group.

Keep track of your field trips.  Create a journal.  Keep track of the people you meet.  You might want to send them occasional notes about upcoming field trips -- since you have that in common.  And you can develop them as valued contacts in your career.  You can also serve as a valuable contact for THEM.

Trade associations, advocacy nonprofits, and even government agencies arrange field trips.  As well as suppliers.

Ask around.  Find the right field trips that meet your career ladder needs -- and you have that mapped out on your career mindmap, right?

Enjoy the adventure!  Learn lots!  Meet nice people!  Stay in touch!

Mindmap of Your Industry

Mindmaps are good for scoping out "systems".  They show relationships, as well as elements and details.  They show levels of detail that are needed by different functions / or levels in an organization. 

If you create a mindmap of your industry. And your niche.  And your company. And your career ladder.

Why do you need a mindmap? 

Knowing the relationships of "success" in your system means that you know what to learn, who to develop key relationships with, what laws will affect your job or company.  etc. etc. etc.

Relationships matter.  Both relationships of people...and of functions.

An example of a mindmap:

Marketing Strategy Map

The process starts with an overview of the whole strategic marketing plan:

map_strategy_overview_380.jpg 380x254

Then, we drill down into each section to discuss and decide what's best for the company.



One of the benefits of a mindmap is the "drill down".  The ability to move from high level views to details.  This takes imagineering into the practical realm of action plans...tasks and results-driven achievement.

The interactive mapping software allows us to expand only the sections we are focusing on:

map_strategy_marcom.jpg 448x308

In addition, we can examine how part of the strategic objectives affects part of a particular marketing program...



When you create an industry mindmap, and scope out the trends that will affect your indusry, you can also better understand what kind of continuing education your need personally to keep pace with your industry.  And minimize your chances of getting laid off, or left behind.  And you know that catching up is a lot harder than keeping up!

Sources of mindmap software are:

www.TheBrain.com
www.mindmapper.com
www.MatchWare.com/MindMap

...and there are many others.

The Timeline of Your Industry

History was sooooo boring in school.  But knowing the history of your industry can help you make good decisions for your future.  If you track the innovations, the company splits, the periods of innovation, etc. on a timeline, you will be able to see how your industry splits into niches, how certain kinds of innovations change the industry permanently.

And the result is that you won't get stuck manufacturing buggy whips when the world moves on to vehicles!

Timeline software is available for some computers in "information graphics" packages.  But a simple timeline can be created in a document.  You can use a table in a word processor, a spreadsheet, or even a blog entry that employs tabs or  paragraphs or tables.  As you discover more elements in the history of your niche, you can insert those dates and tags.  You can even link summaries to longer explanations that delve into key metrics, key players and key terms that can also be added to your career glossary.

For example:

Environmental Industry Timeline

Entries will include key environmental legislation (Such as the Clean Air Act, and AB 32) , key books that inspired the grassroots environmental movements (such as Silent Spring,  and Earth Day),

2005 Energy Policy Act (EPA)
Addresses energy production in the United States, including: (1) energy efficiency; (2) renewable energy; (3) oil and gas; (4) coal; (5) Tribal energy; (6) nuclear matters and security; (7) vehicles and motor fuels, including ethanol; (8) hydrogen; (9) electricity; (10) energy tax incentives; (11) hydropower and geothermal energy; and (12) climate change technology. For example, the Act provides loan guarantees for entities that develop or use innovative technologies that avoid the by-production of greenhouse gases. Another provision of the Act increases the amount of biofuel that must be mixed with gasoline sold in the United States. 2002 Federal Food, Drug, and Cosmetic Act (FFDCA)
EPA to set tolerances, or maximum residue limits, for pesticide residues on foods. In the absence of a tolerance for a pesticide residue, a food containing such a residue is subject to seizure by the government. 2001 EO 13211: Actions Concerning Regulations That Significantly Affect Energy Supply, Distribution, or Use
For significant energy actions, the federal agency must prepare a Statement of Energy Effects and submit the Statement to the Office of Information and Regulatory Affairs (OIRA) in the Office of Management and Budget (OMB). 1997 EO 13045: Protection of Children From Environmental Health Risks and Safety Risks
EPA must evaluate the effects of planned regulations on children and explain why the regulation is preferable to potentially effective and reasonably feasible alternatives. 1996 Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA)
Regulation of pesticide distribution, sale, and use. All pesticides distributed or sold in the United States must be registered (licensed) by EPA. 1996 Emergency Planning and Community Right-to-Know Act (EPCRA)
Authorized by Title III of the Superfund Amendments and Reauthorization Act (SARA), the Emergency Planning & Community Right-to-Know Act (EPCRA) was enacted by Congress as the national legislation on community safety. This law is designed to help local communities protect public health, safety, and the environment from chemical hazards.

To implement EPCRA, Congress requires each state to appoint a State Emergency Response Commission (SERC). The SERCs are required to divide their states into Emergency Planning Districts and to name a Local Emergency Planning Committee (LEPC) for each district.

Broad representation by fire fighters, health officials, government and media representatives, community groups, industrial facilities, and emergency managers ensures that all necessary elements of the planning process are represented. 1996 National Technology Transfer and Advancement Act (NTTAA)
Foster commercialization of technology and industrial innovation by making it easier for companies to obtain exclusive licenses, use federal laboratories, and help develop voluntary, private sector standards. 1994 EO 12898: Federal Actions to Address Environmental Justice in Minority Populations and Low-Income Populations
Focus federal attention on the environmental and human health effects of federal actions on minority and low-income populations with the goal of achieving environmental protection for all communities. 1990 Pollution Prevention Act (PPA)
Focused industry, government, and public attention on reducing pollution through cost-effective changes in production, operation, and raw materials use. Source reduction is fundamentally different and more desirable than waste management or pollution control. 1990 Oil Pollution Act (OPA)
Streamlined and strengthened EPA's ability to prevent and respond to catastrophic oil spills. A trust fund financed by a tax on oil is available to clean up spills when the responsible party is incapable or unwilling to do so. 1988 Marine Protection, Research, and Sanctuaries Act (MPRSA, also known as the Ocean Dumping Act)
Prohibits (1) transportation of material from the United States for the purpose of ocean dumping; (2) transportation of material from anywhere for the purpose of ocean dumping by U.S. agencies or U.S.-flagged vessels; (3) dumping of material transported from outside the United States into the U.S. territorial sea. A permit is required to deviate from these prohibitions. 1982 Nuclear Waste Policy Act (NWPA)
Supports the use of deep geologic repositories for the safe storage and/or disposal of radioactive waste. The Act establishes procedures to evaluate and select sites for geologic repositories and for the interaction of state and federal governments. It also provides a timetable of key milestones the federal agencies must meet in carrying out the program. 1980 Comprehensive Environmental Response, Compensation and Liability Act (CERCLA, or Superfund)
CERCLA or Superfund -- provides a Federal "Superfund" to clean up uncontrolled or abandoned hazardous-waste sites as well as accidents, spills, and other emergency releases of pollutants and contaminants into the environment. Through CERCLA, EPA was given power to seek out those parties responsible for any release and assure their cooperation in the cleanup. EPA cleans up orphan sites when potentially responsible parties cannot be identified or located, or when they fail to act. 1980 Small Business Regulatory Enforcement Fairness Act (SBREFA) - See Regulatory Flexibility Act
To fit regulatory requirements to the scale of the businesses, organizations, and governmental jurisdictions subject to the regulation. 1980 Paperwork Reduction Act (PRA)
To minimize the paperwork burden for individuals; small businesses; educational and nonprofit institutions; Federal contractors; State, local and tribal governments; and other persons resulting from the collection of information by or for the federal government. Every federal agency must obtain approval from the Office of Management and Budget (OMB) before using identical questions to collect information from 10 or more persons. 1976 Toxic Substances Control Act (TSCA)
EPA can require reporting, record-keeping and testing requirements, and restrictions relating to chemical substances and/or mixtures. Certain substances are generally excluded from TSCA, including, among others, food, drugs, cosmetics and pesticides. 1976 Resource Conservation and Recovery Act (RCRA)
EPA the authority to control hazardous waste from the "cradle-to-grave." This includes the generation, transportation, treatment, storage, and disposal of hazardous waste. RCRA also set forth a framework for the management of non-hazardous solid wastes. 1974 Safe Drinking Water Act (SDWA)
EPA established minimum standards to protect tap water and requires all owners or operators of public water systems to comply with these primary (health-related) standards. The 1996 amendments to SDWA require that EPA consider a detailed risk and cost assessment, and best available peer-reviewed science, when developing these standards. 1973 Endangered Species Act (ESA)
ESA provides a program for the conservation of threatened and endangered plants and animals and the habitats in which they are found. The U.S. Fish and Wildlife Service (FWS) of the Department of the Interior maintains a worldwide list which, as of Feb. 20, 2008, included 1574 endangered species (599 are plants) and 351 threatened species (148 are plants). Species include birds, insects, fish, reptiles, mammals, crustaceans, flowers, grasses, and trees. Anyone can petition FWS to include a species on this list.

The law requires federal agencies, in consultation with the U.S. Fish and Wildlife Service and/or the U.S. National Oceanic and Atmospheric Administration Fisheries Service, to ensure that actions they authorize, fund, or carry out are not likely to jeopardize the continued existence of any listed species or result in the destruction or adverse modification of designated critical habitat of such species. The law also prohibits any action that causes a "taking" of any listed species of endangered fish or wildlife. Likewise, import, export, interstate, and foreign commerce of listed species are all generally prohibited. 1972 Clean Water Act (CWA)
Establishes regulating discharges of pollutants into the waters of the United States and regulating quality standards for surface waters. The basis of the CWA was enacted in 1948 and was called the Federal Water Pollution Control Act, but the Act was significantly reorganized and expanded in 1972. "Clean Water Act" became the Act's common name with amendments in 1977. Under the CWA, EPA has implemented pollution control programs such as setting wastewater standards for industry. EPA has also set water quality standards for all contaminants in surface waters.

1970 First Earth Day, April 22.  Senator Gaylord Nelson, Founder

        The idea for Earth Day evolved over seven years starting in 1962. LINK
1970 Occupational Safety and Health (OSHA)
To ensure worker and workplace safety. Their goal was to make sure employers provide their workers a place of employment free from recognized hazards to safety and health, such as exposure to toxic chemicals, excessive noise levels, mechanical dangers, heat or cold stress, or unsanitary conditions.
1970 Clean Air Act (CAA)
Federal law that regulates air emissions from stationary and mobile sources. Among other things, this law authorizes EPA to establish National Ambient Air Quality Standards (NAAQS) to protect public health and public welfare and to regulate emissions of hazardous air pollutants.

The 1990 Clean Air Act Amendments revised Section 112 to first require issuance of technology-based standards for major sources and certain area sources. "Major sources" are defined as a stationary source or group of stationary sources that emit or have the potential to emit 10 tons per year or more of a hazardous air pollutant or 25 tons per year or more of a combination of hazardous air pollutants. An "area source" is any stationary source that is not a major source.

1969 National Environmental Policy Act (NEPA)
One of the first laws ever written that establishes the broad national framework for protecting our environment. NEPA's basic policy is to assure that all branches of government give proper consideration to the environment prior to undertaking any major federal action that significantly affects the environment.

NEPA requirements are invoked when airports, buildings, military complexes, highways, parkland purchases, and other federal activities are proposed. Environmental Assessments (EAs) and Environmental Impact Statements (EISs), which are assessments of the likelihood of impacts from alternative courses of action, are required from all Federal agencies and are the most visible NEPA requirements.

1966 Freedom of Information Act (FOIA)
Any person has a right, enforceable in court, to obtain access to federal agency records. All federal agencies, including EPA, are required to make requested records available unless the records are protected from disclosure by one of nine FOIA exemptions
1946 Atomic Energy Act (AEA)
Established the Atomic Energy Commission (AEC) to promote the "utilization of atomic energy for peaceful purposes to the maximum extent consistent with the common defense and security and with the health and safety of the public." Since the abolition of the AEC, much of the AEA has been carried out by the Nuclear Regulatory Commission and the U.S. Department of Energy. When EPA was formed, however, the AEC's authority to issue generally applicable environmental radiation standards was transferred to EPA. Other federal and state organizations must follow these standards when developing requirements for their areas of radiation protection.

Build Your Glossary

Every career has a specialized language...a glossary.

By crating your own glossary of terms and practicing using the terms in conversation and writing, you absorb those concepts into your "toolbox" of active processes, tools and outcomes.

Glossary items for your personal toolbox include:
Processes
Cutting edge discoveries
Key players
Equipment and tools
Quality terms
Metrics
Places of significance
Sectors and specializations
Scientific discoveries, specializations and elements
Engineering concepts
Job titles and career ladder
Education and training
Economic terms
...etc.

Your personal glossary isn't built in a day... it is an ongoing document that tracks changes in the field and even your own terms that are informal and that are the footprints of your own innovation,.

"Language is the house of being" one philosopher said...and the power of language is that it not only makes it possible to explain and share your knowledge with others, but it helps you clarify your own processes and helps you put change into perspective.  Especially during turbulent times such as downturns in your industry or economic boom and bust cycles

Glossaries are not only terms, but explanations.   Many trade associations and government agencies have put their glossaries online.  These can serve as a good starting point for your own personal glossary.  Each general term can be examined for localized or specialized terms that you can add.  Terms such as shortcuts, proprietary standards, etc. that you need to know, remember and implement in your job, and build on in your careers.

Searching for "green glossary" produced pages of online glossaries -- most of them somewhat specialized:


Life Goggles: The Green glossary
http://www.lifegoggles.com/652/the-green-glossary-environmental-terms-explained/

Go Green Virginia
www.gogreenva.org/?/green_glossary

Green Glossary by Antron
Green Glossary defines environmental terms that are most relevant to the interior furnishing industry.
antron.net/content/resources/green_glossary/ant06_04.shtml


Searhing for "environmental glossary" produces a very different list:

EPA: Terms of Environment
www.epa.gov/OCEPATERMS/

NRDC: Glossary of Environmental Terms
www.nrdc.org/reference/glossary/a.asp

Earth 911 Glossary

earth911.com/glossary/

... so you can see that terms are very powerful -- they are the heart of our new world of online searching. Google's mission in life is to index all information... and keywords are our key to finding specific nuggets of valuable information.

So knowing your career glossary is a tremendous boon for self-education and career development.

csa-9-18-09

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